I ordered a waterproofing solution in GREY but received it in WHITE. When I requested a replacement for the incorrect color, I was shocked to be told that the correct product was sent. It's hard to understand how WHITE can be considered the same as GREY. I've been trying to resolve this for the past 15 days, going through frustrating interactions with their support team, but have had no success. I even reached out to their grievance email, but there has been no response. The customer service has been disappointing and unhelpful. Proceed with caution.
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