I trusted this platform and ordered a high-performance laptop for work. The product was sold and shipped by them, but I received a different, lower-spec device. I reached out to support multiple times and spent hours explaining my situation. I requested a fair replacement, but they only offered a refund, and now the item I ordered is out of stock, making it expensive to find a similar one. I invested my budget based on their reputation and did not expect this level of negligence. This has disrupted my work significantly, and I’ve reported this to the relevant authorities. I hope they take this issue seriously and improve their handling of such cases.
Claim your business profile now and gain access to all features and respond to customer reviews.
