As a pastor with MS, I made a timely payment of $45 to my credit account. Instead of crediting that amount, they withdrew $800. I called and they sent a check, but my bank placed a hold on it. They promised another check in a few days, but now they claim they didn’t receive the necessary paperwork despite me sending it twice. This has left me without money for Thanksgiving and facing financial hardship. I'm deeply disappointed and frustrated.
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