amazon.se

2.1
2.1 Based on 158 reviews

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Average Rating

2.1

/
5

158 Reviews

5 Star
20%
4 Star
6%
3 Star
3%
2 Star
8%
1 Star
63%

All Reviews

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Review Time

Tonya Clark
Positive Experience with Delivery Services

While I see some negative opinions, my experience has been quite good. The service has consistently delivered everything I ordered ahead of the expected date, usually within 1-2 weeks. I've never encountered lost or damaged items during transit. One of the best features is the flexibility of the membership, allowing you to cancel anytime and receive a refund. A couple of weeks ago, I ordered the wrong item (which wasn't clearly indicated on the site) but was able to return it easily and get my money back in under a week. The item itself arrived in just 5 business days.

4
Date of experience: Dec 26, 2025
Arliss Smith
Significant decline in service quality

This service has significantly declined. I was trying to buy a stylus phone and everything seems different now. As a prime member, I reached out to their support team, but they were indifferent. When I mentioned considering other options, the representative simply said 'okay' without any concern. Is this the new level of customer service? I'm extremely disappointed.

1
Date of experience: Dec 23, 2025
_skyrazz_
This service has really gone downhill

This service has really gone downhill. I was trying to buy a stylus phone from their site, but everything seems off now. As a prime member, I called their support team, and they showed no concern. When I mentioned going elsewhere, the representative just said 'okay' without any care. Is this the new standard for customer service? I'm very disappointed.

1
Date of experience: Dec 23, 2025
MP72
Completely unacceptable service in Sweden

I ordered an item during Black Friday. After an already long wait of nearly three weeks, my order was canceled just one day before delivery. No warning or explanation. Meanwhile, the same item was still available for purchase. This shows serious inventory issues. Customer service was unhelpful, providing only template responses with no accountability or solutions. Canceling orders at the last minute is disrespectful to customers’ time. This was my worst online shopping experience in Sweden. I cannot trust this service and will avoid it in the future.

1
Date of experience: Dec 04, 2025
Tallulah C.
The worst site online!

How can this service be so large with such a poor site? You can’t even remove old addresses, and customer support is equally unhelpful, providing incorrect information. The owner should invest in completely revamping the site. The website is as disappointing as the service.

1
Date of experience: Dec 01, 2025
jojobazz1354
Frustrating experience with billing

As a pastor with MS, I made a timely payment of $45 to my credit account. Instead of crediting that amount, they withdrew $800. I called and they sent a check, but my bank placed a hold on it. They promised another check in a few days, but now they claim they didn’t receive the necessary paperwork despite me sending it twice. This has left me without money for Thanksgiving and facing financial hardship. I'm deeply disappointed and frustrated.

1
Date of experience: Nov 19, 2025
Sharon Reed
Quick and efficient customer service

The customer service was quick and efficient.

5
Date of experience: Nov 17, 2025
Mildred Smith
Refurbished phone purchase

I bought a refurbished phone from this service and it arrived in excellent condition within two days. It functions perfectly and was reasonably priced.

5
Date of experience: Nov 15, 2025
Chloe
Fantastic experience!

I had a fantastic experience.

5
Date of experience: Nov 15, 2025
Gavin R.
Incredible speed

The speed of service was impressive.

4
Date of experience: Nov 07, 2025

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