My experience with delivery has been frustrating. Despite repeated discussions with the support team about my delivery preferences, the delivery person rarely knocks loudly or waits for me. If I'm not quick enough or not home, they disregard my request to leave the package with a neighbor or at the back of the house. Instead, they leave it on the doorstep, which is too visible and accessible. Given the rise in package thefts, it's surprising that the delivery service ignores these instructions. Additionally, the return process has become unnecessarily complicated and confusing.
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