amazon.uk.dk

1.5
1.5 Based on 60 reviews

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Stevie B
Oh the drama of non delivery from Amazon/DPD. Amazon said the courier had an item I ordered (a £33

Oh the drama of non delivery from Amazon/DPD.

Amazon said the courier had an item I ordered (a £330 turntable) and the courier DPD said Amazon had not yet given them it. Over 5 days I was told three times by Amazon the item would be delivered that day.

Three days I stayed at home waiting. No delivery. Contacted courier. Amazon hadn’t sent it to them yet.

I then contact Amazon when THEY finally ALLOW me to so. I can get a refund. They say they have refunded me but it will take 5 - 7 days. When I then check my account I see they have issued me with a RETURN label.

Given I haven’t received the item, the courier hasn’t received the item, then how can I return it? So now when I don’t return an item I’ve never received the refund will either not be issued or the money will be taken back out of my account next month. They further have the cheek of making you pay the postage for an item that weighs 20kg! A joke. Qlearsoul was the supplier to Amazon whether they have anything to do with it who knows. Avoid ALL of them!

1
Date of experience: Feb 10, 2026

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