Just left the cruise ship after a 14-night journey in the Caribbean and I can't wait to go home. I was very let down by the service and amenities on this cruise. The facilities and cabins were outdated and poorly maintained. The staff seemed untrained, and there were serious safety concerns regarding food allergies. The experience was overpriced and lacked genuine care, with argumentative staff and abrupt attitudes. Additionally, we had to wait six hours for a chartered flight.
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Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.See more
