I recently booked a cruise but had to cancel due to medical reasons. I have emailed the company twice requesting the cancellation and received only standard replies asking me to wait up to 7 or then 10 working days. The initial 7 days are up, so now I have to wait another 10? If this is how their customer service operates, I'm relieved I am canceling.
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Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.See more
