Some improvements were noted during the maiden trip. Breakfast now includes proper sausage and bacon, and service seems better. Daytime entertainment still lacks variety, but evening shows have improved. The jacuzzis are now operational after being offline for five days. However, the lifts are still unreliable. Dinner service has improved, but the food remains inconsistent. Overall, the situation seems to be getting better, but it could have been resolved much sooner with dedicated repairs and staff training.
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Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.See more