I haven't taken my booked cruise yet, but I had a question and noticed that the price has dropped by over £600, which makes booking early feel pointless with this company. After an hour on hold, I finally got through to a very helpful representative, but they don't seem to reply to emails, and messaging on social media isn't an option. Their recorded message constantly states they are busy, which doesn't change. The company really needs to enhance their communication systems. I won't be booking with them again; I'll go through an agent instead. Very disappointing.
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Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably. Ambassador’s staff and crew will be the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.See more
