My rating of Amber is four stars on the basis of ease of set up and the cordial nature of discussions with their personnel. Because of the newness of my joining, I am still assessing the value of my move from retail to wholesale.
I have recently returned to Amber. My previous association with them was a bit less than satisfactory. Because of limitations of my equipment I was unable to setup Smart Switch. As a consequence I had no control over my power exportation habits. The system worked well in the winter months with lower than retail purchase, but soured a bit when my feed in became excessive in the warmer months and negative FiT. Smart Switch rectifies that issue and has been proved in my family circle, as 2 other members are in on Amber. They are reporting large decreases in what were high domestic bills.
I have upgraded my system with a new Inverter and increased battery capacity, While the system is yet to be approved for connection to Smart Switch, apparently Growatt are expanding their certification process and are anticipating inducting many more Inverter/battery combinations into the stable.
In the meantime my usage and Ambers policies give me comfort that this is a good decision.
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