amberarch.com

4.3
4.3 Based on 137 reviews

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Otis Wilson
✨Great support and friendly team! ✨

I started working with Amber Arch back in February, and it was actually with Amber Arch that I did my very first mystery shopping assignment. The team has been super friendly and spot on with communication and feedback. Even when I’ve made mistakes or misunderstood parts of an assignment, they’ve always been understanding and tried their best to help.There were a couple of times where I had issues with video uploads or technical things on my end, but the girls always tried to sort it out and support me.Special shout-out to Rachel, she’s been amazing and usually manages the assignments I go for. Super helpful and clear every time! You can really tell she cares about getting things done right and supporting shoppers, it really makes such a difference! 🙌Also, Stephanie deserves a mention too, she’s really quick with responses and has allocated assignments to me sometimes within minutes lol ⏱️ which is great and super efficient!One tip I’d give to new shoppers: "Always save your evaluation" as you go! 💡 I used to write my reports on my phone, so in the beginning, I lost a few reports because I forgot to save and the system timed out stressful stuff! 😩 Now I save my evaluations every few minutes, even after one or two mins, just to be safe lol 😆 It honestly saves a lot of hassle when you get home.The only reason I’m giving 4 stars instead of 5 ⭐️⭐️⭐️⭐️ is because I’m still getting used to the four-week payment cycle, it can be a bit tricky to track payments specially when you do assignments for different companies and they send you an invoice but Amber Arch doesn't. Maybe sending out a simple invoice or payment breakdown to shoppers would help keep things clearer.😃Overall, great company, great people, and I’d definitely recommend working with Amber Arch! Thanks again Girls you're the BEST! 💖 🫶

4
Date of experience: Apr 21, 2025

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