amberarch.com

4.3
4.3 Based on 137 reviews

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Average Rating

4.3

/
5

137 Reviews

5 Star
75%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
15%

All Reviews

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James Smith
Mystery shopping is a huge and complex world of assessing customer excellence. Among the giants of t

Mystery shopping is a huge and complex world of assessing customer excellence. Among the giants of the industry stands Amber arch. As a freelancer free to choose whom I work for Amber arch is one of my favourite companies. Amber arch pride themselves in accurate reporting of customer excellence and this begins with the quality of accurate briefing. As a regular contributor I can attest to their thoroughness and accuracy in attaining the highest quality feedback to both contractors and customers. Working for Amber arch gives me a great deal of satisfaction and fair remuneration.

5
Date of experience: Mar 14, 2026
James Smith
Amber arch Quality Reporting.

Mystery shopping is a huge and complex world of assessing customer excellence. Among the giants of the industry stands Amber arch. As a freelancer free to choose whom I work for Amber arch is one of my favourite companies. Amber arch pride themselves in accurate reporting of customer excellence and this begins with the quality of accurate briefing. As a regular contributor I can attest to their thoroughness and accuracy in attaining the highest quality feedback to both contractors and customers. Working for Amber arch gives me a great deal of satisfaction and fair remuneration.

5
Date of experience: Mar 14, 2026
Suzan M
High Quality, Interesting Mystery Shopping tasks

I have had a great experience with Amber Arch. Interesting projects and great feedback and payment as scheduled. I would recommend signing up to this company for reliability, interesting tasks, great communication and on time payments.

5
Date of experience: Mar 13, 2026
Theresa
I enjoyed my first assignment and the…

I enjoyed my first assignment and the process was fairly easy . I think Amber Arch pay quite well compared to some other companies. I did find the time between doing the report and being paid quite a while …. 28 days, but this seems the average time in this type of work. So far so good and I hope to do more jobs, especially on care homes, which are really interesting. Stephanie has been pleasant and helpful to deal with - thank you ☺️

4
Date of experience: Mar 13, 2026
Roxi B
So far my experience with Amber Arch…

So far my experience with Amber Arch has been nothing but great! I enjoy the variety of tasks available which, most of the time, fit perfectly around my busy schedule.Their website is user friendly and easy to understand. The team at Amber Arch offer great support, especially Stephanie who is always ready to answer my questions. I’d recommend this company to anyone who wants to earn a little extra money.

5
Date of experience: Mar 08, 2026
Tom
I’ve just finished my first task, highly recommend

I’ve just finished my first task with Amber Arch. Most things are self explanatory and where I have needed an extra bit of help or guidance Rachel has been wonderful. I cannot recommend signing up to amber arch enough, Rachel has been very responsive to any questions, has made everything simple and easy to understand and provided guidance to me throughout.

5
Date of experience: Mar 05, 2026
Serena
Great experience

I’ve had a great experience working with Amber Arch Mystery Shopping so far. The assignments are clear, communication is smooth, and payments are handled reliably. It’s been an easy and enjoyable process being part of the shopper community.Thanks to the team for the support and professionalism — happy to recommend working with Amber Arch!Best regards,Serena

5
Date of experience: Jan 20, 2026
Laura Clarke
Stay at home Mum

Worked with AmberArch for around two/three months now. Absolutely love it, an answer to my prayers for me to be able to be a stay at home Mum. The assignments are frequent and the briefs easy to understand. The staff are so easy to communicate with, very kind and friendly. Pamela I feel is especially great, very patient and very quick to respond, even when I can be a little annoying sending lots of emails 😅. Payments are quick and the assignments are interesting!

5
Date of experience: Oct 30, 2025
Kathryn Wright
Amber Arch is a great company to work…

Amber Arch is a great company to work for as a mystery shopper!!The team in the office are so helpful and are always on hand to answer any questions or issues with assignments.I love working with Amber Arch who are professional and friendly! What more could you ask for!

5
Date of experience: Oct 17, 2025
Michael
Great company to work for

Great company to work for. Very helpful team, easy to understand briefs, smooth payments within 3-4weeks. Highly recommended if you need extra cash for your bills.

5
Date of experience: Oct 16, 2025

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