I have completed almost three thousand mystery shops both video and report assignments since 2016. Almost 200 of those were for Amber Arch. I have always found them to be professional, understanding and personable. I have noticed some hateful reviews which are obviously from shoppers who did not follow instructions properly. We all make mistakes and once or twice I misread the brief or had technical problems with my equipment, and on those rare occasions the staff always treated me fairly and would try to get the assignment passed by the client, where possible. As a shopper you cant expect to be paid if the client won't pay Amber Arch. As an independent contractor, you have to TAKE RESPONSIBILITY, FOLLOW THE BRIEF AND DO IT RIGHT and you will be paid. I can absolutely recommend Amber Arch if you are looking for mystery shopping work.
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