I have worked with Amber Arch for some years now and have slowly built up a good working relationship with the staff (Steph, Pam, Rachael). Sometimes I have had a gig whereby the clients' staff have not been present but the guys in the office have not been informed. This is of course frustrating but cannot be blamed on the staff. Sometimes, I'll call the office and you can tell that the staff are under pressure, the key advice here is not to take it personally. The pay has improved and I like that they have managed to change the report structure when you do a video survey which means that all you have to do is just confirm that you have managed to video the survey. Fabby! The only (minor) gripe I have is that we have to use the WeTransfer for the video uploads but I have been informed that the company are working on the possibility of using a different mode of upload. You now get paid a lot quicker; when I first started with AA, you had to wait from 6 -8 weeks once you had completed the survey. What I do not understand is why some shoppers apply for a job and know that they are expected to submit the report that day but the staff still have to chase after the shopper for the survey. I have found that if you explain there may be a delay in submission the staff are happy to assist. I think the point here is; that when you apply you cannot guarantee that you will always get the survey but the more you apply the more the staff become aware that you are keen to work. Happy shopping guys!
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