Amenify's booking process is misleading and their service execution is chaotic. When booking, you select a specific time frame, but this is meaningless—after booking, you receive only a vague meeting invite with an absurdly wide window (in our case, 5am to 1pm).We had guests arriving between 1-2pm and specifically needed cleaning completed before 1pm. Instead of any reasonable confirmation, we were left guessing and had to wake up at dawn to be ready for a cleaner who might arrive anytime in an 8-hour window.By 11:30am with no communication, we called support—no help with arrival times. We started cleaning ourselves out of desperation. At 12:30pm, a cleaner finally arrived, forcing us to cancel our own meeting and creating chaos as our guests arrived during the cleaning.The cleaner was pleasant but worked for a third-party company with zero knowledge of our scheduling requirements or commitments made during booking.Customer support was robotically unhelpful, offering only scripted responses starting with "We appreciate your concern, but..." Save yourself the stress—Amenify cannot deliver on their basic promise of scheduled service. Their communication failures will disrupt your entire day.
Claim your business profile now and gain access to all features and respond to customer reviews.
Amenify is a real estate technology company that offers professional cleaning, chores, food & grocery delivery / pickup service, handyman services, turnover services and other lifestyle services across the US.
