You can expect your flight to be delayed by an hour to three hours, that’s just common knowledge. What we didn’t expect was that they would change our seats, so we were no longer sitting together, just because we didn’t book together.The planes are outdated. No screens, tight space, and they hand you crackers.United has updated planes with screens and your choice of snacks. American has the audacity to charge the same price. I genuinely hope they go out of business, because they’re out of touch and don’t deserve to survive.
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