Refund Approved but Not Fully Processed
I am sharing my experience regarding a refund issue with American Airlines.
After escalating my case, a refund was approved. However, during processing, incorrect tickets and incorrect transaction references were refunded multiple times. This resulted in only a partial refund being issued.
An outstanding balance of $1,699 remains unpaid.
This is not a dispute about eligibility. The refund was confirmed. The issue relates to internal processing errors during execution.
I remain open to resolution and correction of the remaining balance.
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