Booked to pickup a rental car at Houston Texas at hotel where the American Car rental is using for car pickup.During the pickup process, I was told I have to pay additional $20/ day for EZ pass, means my two weeks in Houston will be additional $200:00I taught they were joking as that looks strange to me, and nothing like that when was booking, I told them I had my own transponder if needed, also I do not need to pass through any toogate all through my stay in Houston and do not plan such money in addition money to my trip, but they refused Once I do not have such money in addition to pay, their only option was to return me back to IAH and propped me frustrated, It was a disappointed day I have ever experienced in my life.Their system looks SCARM and DUBIOUS compared with other CAR RENTAL in US and government needs to stop them from such practice. ( with my bad experience of that day I rated American Car Rental as the WORST IN US). and business
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