Review Time
Worse place to rent a car. They are scammers. The tires on the vehicle we rented were not shit. popped right away and they said that our basic insurance didn’t cover that only if the vehicle was stolen, how does that make sense? They never even explained to me what the full insurance covered. They are charging extra for the two tires that popped and another car. Please read their reviews before renting from here.
Worse place to rent a car. They are scammers. The tires on the vehicle we rented were not shit. popped right away and they said that our basic insurance didn’t cover that only if the vehicle was stolen, how does that make sense? They never even explained to me what the full insurance covered. They are charging extra for the two tires that popped and another car. Please read their reviews before renting from here.
Booked to pickup a rental car at Houston Texas at hotel where the American Car rental is using for car pickup.During the pickup process, I was told I have to pay additional $20/ day for EZ pass, means my two weeks in Houston will be additional $200:00I taught they were joking as that looks strange to me, and nothing like that when was booking, I told them I had my own transponder if needed, also I do not need to pass through any toogate all through my stay in Houston and do not plan such money in addition money to my trip, but they refused Once I do not have such money in addition to pay, their only option was to return me back to IAH and propped me frustrated, It was a disappointed day I have ever experienced in my life.Their system looks SCARM and DUBIOUS compared with other CAR RENTAL in US and government needs to stop them from such practice. ( with my bad experience of that day I rated American Car Rental as the WORST IN US). and business
This company should be ashamed. Scam artist at it finest. Even the employees know it. After waiting almost 2 hours for shuttle from airport to car rental was faced with trying to charge 1800 dollars more. Everything was paid months in advance. 8 people on the ride to the car rental and same 8 people had to return to airport to look for another rental company. 4 different families The shuttle driver wasn’t surprised at all. Wish I had done my research in this company before hand. SCAM SCAM SCAM.
DO NOT DO IT!!!! PAY MORE upfront at a name brand trust me. They tell me I cannot use my own surpass I must pay 15.00 a day to use there’s or get a 30 dollar penalty if I go on a toll road! Then they tell me Priceline insurance is not okay when I use that all the time with my rentals so I say I will use my own insurance. They tell me my insurance is not good enough and I must pay 135 for two days for there insurance. Total rip off that is why the car is so cheap. I cancelled with them booked with Budget who I always go through and should have stuck with and having there driver take me back to the airport to get my budget car. Lesson learned don’t be cheap. I never am and took a risk and learned. Set me back two hours but I refused to pay them what they were asking. Kid was rude as well
DO NOT USE THIS COMPANY! I booked them through a reputable search agency. Paid £170 for a Suburban. The only positives were the drivers who took us to and from the airport terminal. When we got to the office they scrutinised my insurance word for word and finally accepted it. Then come the astronomical made up charges, which brought the bill to anther £340! Charging for battery disposal, tyre disposal. Extorting money for the tolls! An absolute gang of parasites. How they have not been removed from search engines is beyond belief! PLEASE LOOK ELSEWHERE FOR TOU CAR AND DONT BELIEVE THE 5 STAR made up reviews!
This is the worst rental place I have ever experienced.. Waited 1 1/2 hours for a shuttle.. When arrived to car pick up location they tried to charge for their extended hours .. Total of $550.00 additional..I refused to pay these crazy fees ..They walked us out of the building turned off their light and got into their cars and just abandoned us at their location .. Thank goodness there was a chili restaurant close by .. I will do whatever it takes to make sure this buisness isn’t allowed to list their services on any rental car platforms …Do not rent from these business .. pos
Terrible customer service, they forced to pay and insurance, that I was paying.I decided not taking the car. Really bad experience 😕 12/10/25. I am waiting for reasonable response, I've received the same speech again, said the case is investigating. That terrible!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
touchuppaintfactory.co.uk
rivena.nl
neotires.com
viaggiarerent.com
halfords.com
autounioncarrentals.com
kia.de
top-car-hire.com
pridecarshipping.com
getwhizz.com
