I was promised benefits for an Aetna insurance plan and it did not fulfill. I started the plan on September 1st, 2025. I canceled the plan on September 30th, 2025. The policy states if you are not happy they will give you a full refund for your premium if you cancel within 30 days. The person I spoke to named Brandon argued with me and said I do not understand how this works or what is going on. The insurance plan I signed up for is not real nor does it cover anything which is why I canceled.
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American Collective LP is a technology-driven platform that helps individuals securely share data while gaining access to affordable, customizable healthcare benefits. Our plans include nationwide provider networks, 24/7 virtual care, and optional supplemental coverage, all designed to make healthcare simple, transparent, and reliable for everyday needs.