I enrolled in an extended auto warranty for my vehicle when it had 81,000 miles, hoping for peace of mind against major issues due to the high mileage. After signing up with a representative, I was told there would be a one-month grace period for claims. My vehicle was running well, and I added over 2,000 miles in the following month and a half. However, in late November, I noticed a warning light, so I informed my mechanic that I had warranty coverage for major repairs. They diagnosed the problem and identified the necessary parts for repair. It took the company six business days to review my claim, only to reject it based on details I was never informed about. They claimed the issue was pre-existing without even inspecting the vehicle, which seemed like a tactic to avoid payment. How can anyone prove an issue is pre-existing without a proper evaluation? The warning light continues to flash, and despite paying premiums for over two months and being ready to cover a deductible, I'm left in a difficult situation. In summary, this is a company I wouldn't recommend, as I never expected my claim to be denied so far beyond the grace period. Be cautious if you decide to sign up with them, as they seem to find reasons to deny necessary repairs. If my issue had occurred just days earlier, they indicated they would have approved the repairs. Their strategy appears to be collecting multiple months' premiums and high deductibles before evaluating claims.
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