On October 31, 2025, I signed a contract for a move in December and agreed to pay an initial deposit. After reviewing the contract I received, I became concerned due to several inconsistencies compared to what was explained by the sales representatives. About an hour after signing, I decided to cancel and contacted the company. I spoke with a representative who assured me I could cancel. I followed up with an email stating my intent to cancel. However, on November 4, 2025, the full deposit was withdrawn from my account. When I called the company again, I was informed that the payment couldn't be canceled, but I would receive a refund via a paper check. Later, I received an email confirming my cancellation and that my refund would be processed. Despite this, I've reached out to customer service numerous times to check on my refund status, but the responses have been vague, claiming that processing is delayed. As of January 12, 2026, I have yet to receive my deposit back. I strongly advise against using this service!
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American Dream Relocation: Your Trusted Moving Partner
At American Dream Relocation, we pride ourselves on being a premier moving advisory service, dedicated to making your relocation experience smooth and stress-free. Licensed and seasoned in the intricacies of moving coordination, we excel in designing tailored moving plans to meet your unique needs. Whether it’s a local move, long-distance relocation, or a commercial transition, our focus on precision and professionalism ensures a seamless journey from start to finish.
We’re committed to delivering exceptional customer service and meticulous planning, guaranteeing that your belongings are handled with the utmost care. Trust American Dream Relocation to be by your side every step of the way, turning your move into a positive and worry-free experience.
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