americanexpress.com

1.5
1.5 Based on 1.8K reviews

American Express offers access to world-class Credit Cards, Charge Cards, rewards, travel, financial and business services including Corporate Cards and more....

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Joe A C
I applied to a promotion for an American Express credit card with a frequent flyer mile extra bonus

I applied to a promotion for an American Express credit card with a frequent flyer mile extra bonus mileage offer and did not receive it. American Express is claiming that I applied to a different offer but its Executive Office would not provide proof of it after I wrote it a complaint and the Executive Office rep even admitted that the offer I stated that I applied to was still a valid offer and that there was the possibility that I hit a 'backpage' arrow key on my computer or smart phone which could have brought me to a previous page which would have null and voided the promotion and if continued placed me into a new promotion without advising me that I am now continuing the application under a new promotion. Sounds very unethical and questionable as it relates to the legality of such practices.

1
Date of experience: Apr 02, 2026

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Business Details

  • American Express offers access to world-class Credit Cards, Charge Cards, rewards, travel, financial and business services including Corporate Cards and more.

  • language https://www.americanexpress.com

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