The card works well when there are no issues, but the customer support is quite poor and unhelpful. I've consistently made my payments on time for a decade. I tried to stay current, but a banking glitch caused a delay in an extra payment, leading to a $29 fee on a $30 payment even though the funds were available when retried. I've never encountered such inadequate customer service with a card before. Additionally, I've noticed that many places no longer accept this card, which explains a lot. Be cautious as they also keep increasing your interest rate!
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