americanexpress.it

1.4
1.4 Based on 91 reviews

...

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Amira Matthews
Shocking customer experience

My card has been locked for over two weeks now. A few days after speaking to a CS team member and nothing changed on the card. Called again and spoke to someone who said they couldn’t unlock it and it would take 10 business days to rectify (it’s a locked card!). Heard nothing and have since tried to go on and it said I imputed incorrect info (it definitely wasn’t!). Poor, poor customer service.

1
Date of experience: Feb 17, 2026

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