americanexpress.it

1.4
1.4 Based on 91 reviews

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cuneyt cinar
One of the worst customer service

Avoid at all costs. I tried balance transferring to my Amex card and had old card details stored on my computer so sent to an inactive account. After 1 week I realised my active accounts not recieved the money so I called and found out I sent to an old account. My first problem is how are funds allowed to go in a closed account and why wasnt I informed? I still can't get my money until I provide a full month's statement. So as its a new card I have to wait for my first generated statement then send it off to get reviewed. On the 3rd December at approximately 13:15 uk time I had the misfortune of speaking with a gentleman named chris who tell me one thing, knowing well nothing can be done without the actual statement. He was patronising and I want to make a complaint

1
Date of experience: Dec 03, 2025

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