americanexpress.it

1.4
1.4 Based on 91 reviews

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Lanny Long
Fraudulent Product Received | American Express denied claim

I purchased a set of reading glasses online, paying for polycarbonate high quality lenses. Vendor sent me cheap dollarstore lenses in the frames. In 2 weeks the flimsy plastic began to spider crack.Disputed the charge. American Express sided with the shady vendor. An appeal did nothing. Zero customer representation with American Express. Horrible company that does not back, protect, or investigate matters with probity.

1
Date of experience: Feb 15, 2025

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