americanexpress.it

1.4
1.4 Based on 91 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Flint
I have been a member since 1990

I have been a member since 1990. I received a notice that they aren't happy with my payments. I have the Delta gold card. If you want more money from me then ask. I would pay more than minium sometimes multiples a month. Now they decided it wasn't enough. Unless I gave them $1500 within a few days they would cut my limit in half. Sorry. I just don't have 1500 sitting in my navel. I called twice to ask if I paid the card off will they reinstate my original limit? I have never been treated so poorly. I should say spoke to? Like I am some dead bet. And rude. Go to the email we sent you. it tells you what you need to do. Really, guess what, the website is no help. I finally found the notice. But where do I put the information you asked for? I figured try the chat. I had the AI, plus two customer service reps. I explained as simply as I could what I wanted. After waiting for 3 min? I was asked all the info I had typed into the little window. I was good and did nott say go back and read what I typed. But then that person was gone. Now Im waiting for a new person. I asked did you read everything? Yes she or he said. Great. Then asked me the questions that I had already given answers to. I responded, I believe you just read my info. But that fell short. They were gone too. I finally walked away since I had a client. I went again, to the site. Finally find I could upload a file. I wrote what I needed figured out how to move it to the computer but nope. Their system doen't reconize that format. I give up

2
Date of experience: Jul 13, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More