AMEX probably won’t respond to my review, but my purpose is to let people who are with AMEX cards or consider applying for one of them. Background info: I have been a member since 1979 yes, 45 YEARS! In that time I have held a Basic card, a Gold Card, and more recently a Blue Cash Magnet card. My current card started with a credit line of $15,000. I had that credit line for 2-3 years until July 1 2023 when they abruptly dropped my C/L to $2,100 (from $15k). They sent me a letter 10 days later after the change. The letter contained the same old reasons that basically stated “your credit score dropped about 30 points so we don’t TRUST you anymore. I will add context at this point in all the years I have been with AMEX I have NEVER missed a payment, never been late with a payment, never got even close to my Credit Limit. How many people can say that for 45 years? My balance at that time was about $1800 so they set my limit so I had no real room to charge anything. After 2 calls with credit reps I could see there was no reasoning with them. They were using my score and ONLY my score to hurt me. By that I mean once that C/L DECREASE hit the 2 credit bureaus that I have monitoring with my score took another big hit. My decision was to pay them off so I did not have to pay them more interest. I went to my Credit Union and withdrew the amount of the balance and paid them off 2 weeks later. The card sat dormant for the next several months. In November I had major surgery and could not work for 8 weeks. My bills were all paid but I did have to use some of my other cards for medical bills to get by. Then on April 2, 2024 I was advised by AMEX that due to the same reasons they used 9 months before they were once again cutting my credit line. This time from $2100 down to $1000. Then their letter went even further and stated that they “might not” approve any charges if they chose not to??? I still had a ZERO balance so what were they scared of?? I do not expect AMEX to reply to my complaint because they don’t care. 45 year record of being an excellent customer means nothing to them if your credit score drops 30-40 points due to legitimate reasons. My point of all this is to be sure that people know what can happen to them if they let their score slip. AMEX DOES NOT CARE if you pay on time for ANY amount of time if you don’t meet their guidelines for any kind of risk. I convinced my adult son and daughter to drop AMEX and some of my friends and business associates also stated they would no longer trust them! The funny part (NOT really funny) is that for over a year AMEX kept sending me pre approved offers to get their Platinum Card. At a annual fee of over $600!!! Beware of AMEX and how they may treat you!!!For Reference my card ended in 61001
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