****CLOSED ACCOUNT***** DUE TO HIDDEN YEARLY FEES. I honestly never knew because of course we normally carry a balance. I only figured it out due to paying it off and did not charge any longer. I received a bill and knew I had not purchased anything in this card, only to finally find out about the hidden fee. So when I called to find out who charged on my account they tell me this. Well of course I’m not going to pay it or keep the card open so I close to avoid the charge but they still charge me even after closing the account and will not remove the charge now, even though it’s closed. Now how about that for customer appreciation and service. I’ve had to sit on the phone several times for longer than I should to handle and deal with the issue and the charge is still there. This is how they repay you choosing them to do business with the last 7 years. Never again American Express!
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