Sign up for a basic card to check what the AMEX experience was and it was terrible, at least compared to my expectations of an amazing customer service. Problems started when I tried to change to a new IBAN for the expenses and the process turned out to be really bad. Copy-paste emails asking for the same documentation over and over again, despite I sent back the info I kept getting those emails and the IBAN was not updated. Never a call from them, just kept receiving emails. Also the card stopped working for a while. If this is the AMEX experience then no thanks, card cancelled.
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