Amex does not help you if you become the victim of a SCAM.I hired a car via an airline which was passed via a portal to an Italian Car Provider. On the day it was impossible to contact the local company and I had to hire a car via another operator. Amex refused the dispute saying that I was a "No Show" despite the fact that the airline flew me there. Amex has zero interest in their customers or in preventing fraud.
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