My name is Melvin Mendez, a member of American Express for almost 10 years, I have never had a late payment nor do I have one. American Express sends me a notification that I have to make a payment in the next 3 days or they will lower my credit limit, three days at the end of the month without prior notification, simply because I am paying and I do not consume more, when they lower my credit limit would my credit report also go down. I call to fix this and speak with Linda Shindi 'manager' # scui407 to see how we can come to an agreement and she only tells me that I have to make an extra payment in the next three days. I explain to her that it is the end of the month and I will be traveling on Mother's Day weekend and she tells me that there is no way to solve this. I ask for an explanation because they only gave me 3 days to pay. The problem here was not the payment, it is the short time 3 days. Payments always give a month to pay and In this case, I'm not late; they're asking for an extra payment, and this will affect my credit report. I don't think it's fair.
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