americanexpress.it

1.4
1.4 Based on 91 reviews

...

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Hector B.
IM SO FRUSTRATED RIGHT NOW

IM SO FRUSTRATED RIGHT NOWI have a business blueprint checking account with AMerican express, i USED to received notifications in my email/push notifications on the app on my phone/ texts notifications of whats going on with my account, as far as money going in and out, deposits, etc. whateverAND THEN OUT OF NOWHERE..i stop receiving them, nothing, i dont know whats going on with my account UNLESS i log in and checkthis is annoying, they got rid of the notificationsi called them and asked them why they got rid of them, someone OPENLY ADMITTED that American express cares more about marketing emails, they dont care about sending notifications to their customers about their bank accounts, there is literally no option for itI opened a ticket for it, and the tech team replied saying they removed it and dont have it right now and NOTHING ELSESo its basically a wasted effort on my end and nothing is being done about itanother thing I noticed is that the American representatives I talk to are VERY CHILDISH, RUDE, IMMATURE, AND TRY TO MAKE YOU FEEL DUMB, where as the filipino/Indian representatives are much nicer and better to work with, i really dont know why that is.this is extremely frustrating, to know that i used to get all these notifications for what the f is going on with my account, to then have ZERO notifications just because they decided to get rid of them and are doing NOTHING about it. this is ridiculous!!!!!!!!!

1
Date of experience: Feb 12, 2025

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