8.22.25 DO NOT USE THIS COMPANY it is a SCAM dig deep to find the real reviews They will purposely underestimate your move to charge you more. I told Colby that I had 2 10X10 storage units that I had to pick up. He estimated 1170cuft. 2 bedrooms. He assured me that I would receive a 26ft truck. A 26ft truck at the least is 1600 cuft. It holds 3-5 bedrooms. If I would have kept them I would have definitely been charged more. They also kepted my deposit of $1,300. Online says that I could cancel 48 hours before the scheduled trip. The trip is scheduled for September 20, 2025. However on the contract it says 72 hours to cancel and to send it to a certain email. I unfortunately sent it to Colby who didn't respond. I called the next day which is today. Got his vm. I called the main number spoke to Ray. He gave me the correct email to send my cancelation to. Debbie called me in response to my cancelation email and she agreed that the move was underestimated. But she still made it VERY clear that my deposit was non- refundable. I couldn't even dispute it with my bank. They converted my payment into a check. This is definitely a scam. I do believe they are a scam and a broker. Which means they dispatch other trucking companies to move your stuff. no one never responded to my email to even acknowledge the cancelation. They have three different names: American family moverFour Winds relocation Movesafe relocation I'm happy that I caught it only God knows how horrible things could have turned out! This is a very expensive lesson that definitely will NOT happen again!It's very sad that they obviously need money so bad to SCAM people. This could be a really good legitimate and lucrative business. To receive $1300 and you did nothing for it is INSANE! Karma is REAL. It’s not good or bad it just IS!
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American Family Mover is a trusted, affordable long-distance moving company that offers comprehensive moving assistance. Our budget-friendly options make moving out of state easy and stress-free, without breaking the budget. Our team of professionals has perfected the process to ensure your state to state move is handled with care and efficiency. We are committed to providing an affordable and comprehensive interstate moving experience, tailored to meet your unique demands and budget. For more information, visit our website or call us at (855) 735-6777.See more
