Just completely frustrating dealing with garbage customer service. How this site is allowed to service the military is a joke. We booked a hotel in Florida for 3 nights and it stated free cancelation up to a couple days prior. Which was a month away. We never received a confirmation email or anything. They did however charge us immediately! Trying to cancel was a hassle as they said there is no record of me booking anything. All they could say was talk to your bank. Now it is going to take possibly 10 days to dispute the charge. Just because a few people my have been lucky using this site, I wouldn't chance it! I definitely will never use it again!
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