For the last two months, when I attempt to send an e-card, I go through the entire process of preparing and personalizing the card. But when I hit the send button, I receive a message saying "Server Error Occurred - Please Try Later." My wife has experienced the same thing on her computer. So I wrote to the company and cancelled my membership - requesting a refund because their product was not working as advertised. I received a sappy reply saying they were sorry I was experiencing issues - BUT, then they said "Please note that our memberships are nonrefundable." I can understand that if I were simply wanting to cancel my membership for some random reason. But to refuse a refund when their product is not working - that is truly poor customer service.
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American Greetings has free eCards, animated greeting cards and invitations for any birthday or holiday. Personalize an eCard or online greeting card with a message and photos to make it special. All eCards can be sent to arrive on any date. Send a free eCard today!