Have been a customer for many years.There have been glitches in the past, but the variety of choices made working around them worthwhile.Recently, they added creatacard which offered new and fun options. First time I used it to send to multiple recipients, 27 of my chosen card bounced back, claiming they hadn't picked it up. I know my recipients and that wouldn't have happened, so I emailed my issue. The response was for me to try a few things and for me to resend the card. Tried the suggestions, but they all rejected again. Next occasion that I send group createacard, there were 22 rejections. This time I called. Rep was pleasant but didn't have a solution. Said she'd pass my concern onto tech. Pretty sure the problem is either with sending a single card to multiple users at one time or with their creatacards based on my experience, which is what I suggested to them.Long story short, nothing has changed. Stopped using createacard. Very frustrating experience. I am at wits end.Guess my only option is to cancel my subscription and find another option.
Claim your business profile now and gain access to all features and respond to customer reviews.
American Greetings has free eCards, animated greeting cards and invitations for any birthday or holiday. Personalize an eCard or online greeting card with a message and photos to make it special. All eCards can be sent to arrive on any date. Send a free eCard today!
