I had an American Standard walk in tub installed on 3/31/25. After installation I found several problems . The molded part of the tub didn't reach to the wood molding of the bathroom. The area was patched with plaster. The caulking where tub and wall met has several cracks. The latching handle is loose. I called to get a service appointment and was told the technician would contact me to set it up. After several more calls, an appointment was set for 6/1/25. Technician was a no show and no call. I contacted company again and have heard nothing since. I am very disappointed in my experience.
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At American Standard it all begins with our unmatched legacy of quality and innovation that has lasted for more than 150 years. It is this tradition of quality and innovation that puts us in three out of five homes in America, as well as, countless hotels, airports, and stadiums. We provide the style and performance that fit perfectly into life, wherever that may be.See more
