Awful experience! I should have heeded the negative reviews, as the positive ones seem fabricated. The service quoted me $695 to transport my vehicle, and I signed a contract and paid a $200 deposit. A week later, I was informed that the price would double. I refused, insisting on the original agreement. They failed to find a driver at the contracted rate, so I reluctantly agreed to $1400. Just before pickup, they requested an additional $200 for fuel, claiming it would be transferred to the driver. I questioned why I couldn't pay the driver directly, but they insisted. I foolishly paid the extra $200, totaling $400. When the driver delivered my car, he demanded $1300 and claimed he never received my initial payment. To make matters worse, the service called me post-pickup, demanding another $200 for a 'brokerage fee,' which was not part of our contract—I have it documented that there would be no hidden fees. I refused and threatened legal action if they continued to extort me. Overall, the cost of shipping my vehicle ended up being double what was quoted. I strongly advise against using this service. I'm now disputing the second $200 charge with my bank, as that payment clearly did not contribute to my shipment.
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American X Logistics is a premier auto transport company dedicated to providing seamless and reliable vehicle shipping services across the United States. With a commitment to excellence, we connect customers with a network of trusted carriers to ensure safe, efficient, and timely delivery of their vehicles. Whether you're relocating, purchasing a new car, or need to transport a classic vehicle, American X Logistics offers customized solutions to meet your unique needs. Our experienced team is here to guide you through every step of the process, offering exceptional customer service and competitive pricing. Trust American X Logistics for all your auto transport needs.
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