Came in to deposit an e-check from work at a local Ameris Bank branch located at 790 N Ponce De Leon Blvd in St. Augustine, FL. The teller refused, said they couldn't do, they didn't have the ability, I thought that was strange for a bank not to have the capability to deal with e-checks and be that inconvenient, so when i questioned that, their assistant manager, Sue Ferrell, was nearby and decided to get involved, and just started telling me off, sarcastically asking me "how are we going to print that????", "we don't have the ability to print!" I got irritated with her unprofessional and offensive demeanor and tone of voice, with her incompetence and stupidity, and quickly realized speaking to her was a waste of time and just walked away as she was still yapping at me. I went to another bank I use, Vystar, within 2 minutes they had my check printed and deposited, didn't even bat an eyelash. I came back to the branch to move most of my finances to Vystar and use them from that point on, I attempted to speak to Sue about her inappropriate behavior, but instead of apologizing, she became aggressive, confrontational and provoked me into a verbal altercation. I decided I wanted to close my account instead, and Sue, then, completely lost her mind, yelled for me to "GET OUT!", yelled at me to "SHUT YOUR MOUTH!!", and then started threatening me that if I "didn't shut my mouth, she was going to create me more trouble", and threatened me with police (lol) ...I stood my ground, refusing to leave until I had withdrawn all my money from that bank. I then told her that I will file a complaint with the corporate office, and they will be able to see our conversation and her DEPLORABLE behavior on cameras, she literally laughed at that and shouted "OUR CAMERAS DON'T HAVE MICROPHONES!" That's the explanation for this disgusting woman's behavior, no fear of repercussions, and it's a small local Ameris branch, it's very likely they are all friends, so she'll make sure her co-workers will back up her version of events, so speaking to her superior was going to be pointless. She also actually never validated my identity, as I only had my debit card, she never double-checked with me about the closure of my account, didn't get any signatures, instead, she became vindictive, took my debit card from a banker, ran off into her office and closed my account on her own. I was disrespected, verbally assaulted, and offended by the assistant manager, Sue Ferrell, at this branch, and I'm appalled that a vile trash like this woman, who allows herself to behave so reprehensibly towards people, has no control over herself, can be allowed to work and represent a bank, and hold a manager's position!! She should be medicated and locked up in a straight jacket instead.
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