I purchased RFID items that did not meet my needs. The policy states that items can be returned within 180 days for a full refund. Two weeks post-delivery, I contacted the service regarding my return. I was advised to declare only a $5.00 value for shipping insurance since it was being sent to China. I had to pay for return shipping, and now, five months later, I am still waiting for confirmation of my return. I’ve been told nothing has been received, and the tracking shows my return is still on its way. Five months without a refund is frustrating. Just a heads up about the poor customer support.
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