Review Time
I purchased RFID products that did not meet my expectations. The service's policy states that items can be returned within 180 days for a full refund. However, two weeks after receiving my order, I reached out to initiate a return, only to be informed that I needed to declare a $5.00 value for shipping insurance since it was going to China. I had to cover the return shipping, and now, five months later, I am still waiting for confirmation of my return. I’ve been told nothing has arrived, and the tracking indicates my return is still in transit. It's been five months without a refund. Just a warning about the poor customer service.
I purchased RFID items that did not meet my needs. The policy states that items can be returned within 180 days for a full refund. Two weeks post-delivery, I contacted the service regarding my return. I was advised to declare only a $5.00 value for shipping insurance since it was being sent to China. I had to pay for return shipping, and now, five months later, I am still waiting for confirmation of my return. I’ve been told nothing has been received, and the tracking shows my return is still on its way. Five months without a refund is frustrating. Just a heads up about the poor customer support.
This company should face theft charges for withdrawing $49.99 from my account monthly without my consent. I've never signed up for anything with them. They don’t answer calls, and I have no idea how they obtained my account number. This is theft, and a class action suit is warranted.
I purchased a pair of glasses, but they somehow sent me four pairs. When I complained, I was told to return them for a full refund. Although they claim to be an American company, the return address is in China. I returned the items and have not received my refund. Additionally, I noticed two unauthorized charges taken from my account. This is fraud, and I've reported it to the authorities. DO NOT ENGAGE WITH THIS SERVICE.
I found an eyeglass deal on an ad that seemed too good to be true. I thought it was worth the $30 for a try but regretted using my debit card. It was flagged as fraud but still processed. I was charged almost $100 and have received nothing. I should have closed my card sooner, but I thought it would be fine until I was charged again for $49.99. Now, I've closed my card but lost $150 for something I never received.
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