I purchased RFID products that did not meet my expectations. The service's policy states that items can be returned within 180 days for a full refund. However, two weeks after receiving my order, I reached out to initiate a return, only to be informed that I needed to declare a $5.00 value for shipping insurance since it was going to China. I had to cover the return shipping, and now, five months later, I am still waiting for confirmation of my return. I’ve been told nothing has arrived, and the tracking indicates my return is still in transit. It's been five months without a refund. Just a warning about the poor customer service.
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