This is one of Costco's vendors. They used to be called Connect. I have had no problem with my Auto and Renter's insurance but I just bought a new home and so far this company has failed to be professional. 1. They tried to get me to pay the one year policy upfront (before closing) even though it was being paid through escrow. 2. Then they told me I owed them $10 because some improper handling of their paperwork.
3. After 8 weeks in my new home, they have decided that they are cancelling my homeowners policy because there is a second dwelling on the property. I did not ask or include that dwelling in my policy. Here is their reason for the cancel: There are two dwellings on the property which cannot be adequately insured on one policy regardless of the
usages of both dwellings.
I was notified of this pending cancellation by the mortgage company, not by them.
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