Worst customwer service ever. Slowest settlement with myself having to chase AMI for updates. Their phone system is faulty resulting in sitting in a constant phone loop before actually speaking to a consultant. One day took three attempts and 30 minutes wait time until I got through. I could go on but really feel like they are more concerned with making a profit for investors/stakeholders than customers - whom without they wouldn't exist.
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AMI Insurance began in Christchurch, New Zealand, in 1926 as the South Island Motor Union, and grew to be the second biggest residential insurer in New Zealand.
