I just got an email from AMI which claimed I had discussed cancelling my claim! I don't recall doing so and when I tried phone AMI to discuss, my call went into a circuit of "all our customer service representatives are busy right now, please hold and we will be with you shortly". After listening to that constantly for what felt long a long time I hung up. Unbelievably POOR SERVICE.
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AMI Insurance began in Christchurch, New Zealand, in 1926 as the South Island Motor Union, and grew to be the second biggest residential insurer in New Zealand.
