Where do I even start… I purchased a preowned figure from AmiAmi rated B+, which means it was unpacked and displayed but nothing was missing or damaged. The shipping and customs fees were incredibly expensive, and only DHL was available. I bought it anyway because it was supposed to be a gift.When the figure arrived… well, a part was missing, and it’s a part needed to properly assemble another part of the figure. I contacted customer support and sent what felt like 50 photos, only to be told that the only option is to return the figure. I would, however, only be refunded the price of the figure not the expensive shipping and customs fees.Thanks for a mistake that wasn’t even my fault. Why can’t you check your figures for completeness before sending them?Also, shipping has become expensive lately only DHL is offered now, while other Japanese shops still ship the same figures via EMS or Airmail.I’m just really disappointed and will be avoiding AmiAmi from now on. Fortunately, there are plenty of other Japanese figure sellers.
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