We were completely scammed by this company. You can believe every word in the negative reviews. Our initial written ‘binding estimate’ went from $4993 to $20,000 after a ‘Quality Assurance’ call 2 days before the move after everything was packed (nothing had changed!). Jobs and lease had been terminated so we felt like hostages to the new deal. On the day of the move 2 days later, a crew of 4 very small young guys showed up wearing FLIP FLOPS to move a 3rd floor condo. They were in 2 Ryder/Budget Rental trucks …not their own ‘A&M fleet’ as we had been promised. While they were starting to load, the one guy who spoke a little English said he had to add more cubic feet, packing material and fuel costs so the new price would be closer to $30,000! We were given nothing in writing and wouldn’t agree to the new amount so they unloaded the truck, haphazardly dumped the stuff back into the condo, damaged boxes in the process …and the company refused to return our almost $10,000 deposit! Henry who provided the ‘binding estimate’ will not return our calls, texts, emails and did not respond to our request to engage in his ‘Arbitration process’ as required by law. Everything legally required by movers per the FMCSA website was NOT done! Throughout the process, they said they would accept credit cards but then wouldn’t …only cash, bank check or debit from an account…so without CC protection, we are forced to take them to court to recover our deposit. Total disaster!
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At A&M Moving Services, we have a core mission to deliver cost-effective and reliable removals services across the USA through our best practices. Our experienced and talented moving professionals are committed to providing the highest level of integrity and satisfaction to the customers on each and every step of relocation processes. After successful moving operations in almost all the states. We are equipped with the best talent and infrastructure to accomplish all sorts of customers’ needs in the USA.
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